Resume

Full-time | San Jose, CA | May 2023 - Present

HMH (Houghton Mifflin Harcourt) is a publishing company that creates K-12 curriculum, digital learning platforms, and assessment tools that support district administrators, teachers, and students.

Drove and delivered multiple high-visibility strategic initiatives, including the company’s first AI-driven summarization feature within an e-learning tool, which helped teachers gauge class discussions in less than 45 seconds, speeding up this workflow by x13 and giving back valuable teaching time.
Helped bring shape to current product initiatives and future roadmaps by clearly identifying and prioritizing the right user and business problems to solve. Allowing key stakeholders to have honest conversations about the “why now” behind the ask, resulting in clearer short-term and long-term product goals and scope clarity of a given project.
Built credibility as a go-to strategic advisor by effectively translating user needs into clear and focused design intent, which fostered greater trust and earlier engagement of UX in the product design process.
Facilitated over 30+ cross-functional design sprints and discovery workshops to create organizational alignment among product management, engineering, customer support, and sales teams. This led to enhanced cross-departmental coordination that accelerated decision-making processes and reduced go-to-market time.
Adapted design methodology based on each project’s problem space, strategically selecting a unique combination of research methods, design strategy frameworks, and prototyping approaches to right-size efforts to match the team’s appetite, budget, and timeline – shortening the delivery of projects from year-long efforts to 12-week cycles.

Experience